1. Information We Collect

When you interact with Realm Estatez, we may collect information such as:

• Name
• Phone number
• WhatsApp number
• Email address
• Property preferences
• Preferred project, unit type, or property category
• Information provided through inquiry or contact forms
• Information you voluntarily provide during communication with our team

We may also automatically receive limited technical information, such as browser type, device information, IP address, pages visited, and website usage information.

2. How We Use Your Information

We may use the information collected to:

• Respond to property inquiries and requests
• Provide property details, prices, payment plans, and availability
• Arrange site visits or meetings
• Assist with property selection and booking-related inquiries
• Communicate through phone, WhatsApp, email, or other channels
• Provide information about relevant properties, projects, offers, or services
• Improve our website, services, and customer experience
• Maintain records of inquiries and communications
• Comply with applicable legal and regulatory requirements

3. Property & Developer Information

When you inquire about a specific property or project, your information may be shared with the relevant developer, seller, project representative, or authorized service provider where reasonably necessary to respond to your inquiry or facilitate the requested property service.

The handling of information by such third parties may be subject to their own privacy policies and terms.

4. Marketing Communications

If you provide your contact information, Realm Estatez may contact you regarding:

• Property opportunities
• New projects
• Prices and payment plans
• Promotions and offers
• Site visits
• Relevant updates or services

You may request that we stop sending marketing communications at any time.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand website usage
• Remember preferences
• Analyze website performance
• Improve our marketing and advertising activities

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Third-Party Services

Our website or communications may use third-party services, such as analytics, advertising, communication, payment, hosting, or social-media platforms.

These third parties may process information according to their own terms and privacy policies. Realm Estatez does not control the privacy practices of independent third parties.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information provided to us against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide requested services
• Maintain business and inquiry records
• Fulfill contractual or legal obligations
• Resolve disputes
• Prevent fraud or misuse
• Maintain legitimate business records

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

9. Your Choices & Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally appropriate
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

Requests can be made using our official contact channels.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If we become aware that personal information has been provided by a child without appropriate consent, we may take reasonable steps to remove it.

11. Links to Other Websites

Our website may contain links to third-party websites, including developer, project, social-media, or other external websites.

Realm Estatez is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

12. Changes to This Privacy Policy

Realm Estatez may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or data practices.

Any updated version will be published on this page with the revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Realm Estatez through the official contact details provided on our website.